Privacy Policy

Introduction

OC Cleaning Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or book a cleaning service
• Contact us via phone, email, or our website
• Create an account or register for our services
• Subscribe to our newsletter or promotional communications

This information may include: name, email address, phone number, physical address, payment information, and service preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our cleaning services
• Process your bookings and payments
• Send you confirmations, updates, and service-related communications
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you marketing and promotional communications (with your consent)
• Comply with legal obligations and protect our rights

How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services
• Team Members: Our cleaning professionals who need the information to perform their duties
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our business

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: